Frequently Asked Questions

Find answers to common questions about ILove.Tools. Learn about our free online tools, privacy policy, file security, and how to use our services.

Document Information

Last updated: January 2025

Find answers to the most common questions about ILove.Tools and our free online utilities.

🔍 General Questions

What is ILove.Tools?

ILove.Tools is a free online platform that provides a comprehensive collection of web-based tools for various tasks including PDF manipulation, image editing, text processing, developer utilities, and more. All tools are free to use and require no software installation.

Are your tools really free?

Yes! All our core tools are completely free to use with no hidden charges, premium tiers, or subscription fees. We believe in providing accessible tools for everyone.

Do I need to create an account?

No registration is required for most of our tools. You can start using them immediately without creating an account or providing personal information.

🔒 Privacy & Security

Do you store my uploaded files?

No, we prioritize your privacy. Files are processed and automatically deleted from our servers immediately after processing. Many tools process files directly in your browser without uploading them to our servers at all.

Is it safe to upload sensitive documents?

While we implement security measures and delete files after processing, we recommend not uploading highly sensitive or confidential documents. For maximum security, use tools that process files locally in your browser when available.

Do you track my usage?

We use analytics tools like Google Analytics to understand how our website is used and to improve our services. This data is anonymized and helps us make the site better. You can opt out of tracking through your browser settings.

⚙️ Technical Questions

What browsers do you support?

Our tools work on all modern browsers including Chrome, Firefox, Safari, and Edge. For the best experience, we recommend using the latest version of your browser.

Do your tools work on mobile devices?

Yes! All our tools are designed to be mobile-friendly and work on smartphones and tablets. The interface adapts to your screen size for optimal usability.

What file formats do you support?

We support a wide range of file formats depending on the tool. Common formats include PDF, JPG, PNG, GIF, DOCX, TXT, JSON, CSV, and many more. Each tool page lists its supported formats.

Is there a file size limit?

Yes, we have reasonable file size limits to ensure good performance for all users. Limits vary by tool but are typically between 10MB to 100MB. Large files may take longer to process.

🛠️ Tool-Specific Questions

Why isn't my PDF merging properly?

Ensure your PDF files aren't password-protected and are not corrupted. Try uploading files one at a time to identify any problematic files. If issues persist, contact our support team.

Can I compress images without losing quality?

Our image compression tools offer different quality settings. You can choose lossless compression for no quality loss, or adjust the quality slider to balance file size and image quality according to your needs.

How accurate are your text analysis tools?

Our text tools use standard algorithms and are highly accurate for most use cases. However, results may vary depending on the complexity of the text and specific requirements. Always verify results for critical applications.

🔧 Troubleshooting

A tool isn't working properly. What should I do?

Try refreshing the page, clearing your browser cache, or trying a different browser. If the problem persists, please contact us with details about the issue, including which tool you were using and your browser information.

My file upload is stuck or taking too long

Large files may take longer to upload and process. Check your internet connection and try again. If you're uploading a very large file, consider compressing it first or breaking it into smaller parts.

I'm getting an error message

Error messages usually indicate an issue with the file format, file size, or file corruption. Check that your file meets the tool's requirements. If you continue to get errors, please contact our support team.

📋 Business & Legal

Can I use your tools for commercial purposes?

Yes, you can use our tools for both personal and commercial purposes. However, please ensure you comply with our Terms of Service and any applicable copyright laws regarding the content you process.

Do you offer API access?

Currently, we don't offer API access to our tools. All tools are designed for web-based use through our interface. If you have specific business needs, please contact us to discuss potential solutions.

How do you make money if everything is free?

We display non-intrusive advertisements on our website to support our operations and keep the tools free for everyone. We may also offer premium features in the future while keeping core functionality free.

💡 Feature Requests & Feedback

Can I suggest new tools?

Absolutely! We love hearing suggestions for new tools. Send us your ideas through our contact form, and we'll consider adding them to our platform based on user demand and feasibility.

How can I report bugs or issues?

Please use our contact form to report any bugs or issues. Include as much detail as possible, such as which tool you were using, what you expected to happen, what actually happened, and your browser information.

Do you have a roadmap for new features?

We continuously work on improving existing tools and adding new ones based on user feedback and demand. While we don't publish a public roadmap, we regularly update our platform with new features and improvements.

Still Have Questions?

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